Mercy Health

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Quality Assurance Technician

Quality Assurance Technician

Requisition ID 
Position Type 
Full Time
Quality Assurance Regulation

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

Maintains the Quality System for CPS Supply Chain Department through the use of the Q-Pulse application: -Ensuring that CPS Corrective Action Requests are responded to and verified for timeliness, effectiveness and adequacy -Ensuring CPS equipment identified as critical is maintained as required -Ensuring CPS supplier performance is tracked and evaluated by utilization of the Supplier Module -Ensuring that CPS training is documented within the system and that documentation of re-training occurs as processes are modified. Oversight of CPS in-process inspections and in-bound raw material inspections performed by QC. Seeks guidance and brings to the attention of the QA coordinator/QRA Manager any concerns that could potentially impact product integrity and identification or concerns that may compromise regulatory requirements within CPS.




Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


  • High School Diploma required
  • Two years of related experience or related medical device/pharmaceutical supply chain experience
  • Ability to become ASQ Certified Quality Auditor (CQA) within the first year


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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