We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Under direct supervision of the Supervisor, Contract Administration, the Process Coordinator supports Sourcing and Utilization Managers in the Integrated Sourcing Solutions division of ROi. The Process Coordinator is responsible for communication, maintenance and administration of all contract systems. The Process Coordinator facilitates communication of contract data to internal and external customers, including but not limited to: Pricing Administrator, ROi vendors and distributors. The Process Coordinator will perform all duties and responsibilities in a manner consistent with maximizing service and quality, minimizing costs and integrating individual department goals with ROi objectives.
Improving Processes: Brings creative ideas to the workplace; demonstrates good judgment about which creative ideas will work.
Customer Support & Consulting: Able to relate the companys products and services to assist in developing strategies that are customer-centric.
Tools & Technology: Incorporate the use of technology into daily work life to improve own efficiency.
Negotiating and Contracting: Finds common ground to accommodate the conflicting needs and wants of different stakeholders.
Managing Projects: Effectively leads project teams to achieve goals and provides deliverables.
Optimize Relationships: Seeks to understand others by noticing and responding to nonverbal behavior.
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Create and manage the RFx process for Sourcing Managers. This includes creating the RFx, training vendors on using the Contract Management Tool (Bravo) , monitoring and maintaining the responses received from the RFx, Create and coordinate ISS Projects utilizing the project management tool (Daptiv).
Create ISS Contracts in the Contract Management Tool (Bravo). This includes responsibility of inputting and maintaining Bravo attributes.
Manage and coordinate the flow, process, documentation, communication and execution of contracting events. Also attend vendor meetings.
Manage and coordinate the flow of Letter of Commitments (LOC's) and Group Designation Forms.
Understand and gain knowledge of customer needs and business opportunities by attending Service Line/Customer meetings and vendor business review meetings.
Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
Education: Bachelor's degree (BS, BA), or lieu of degree, substantial equivalent experience in business, supply chain management, contracting, vendor relations, or related field.
Experience: 3 years of progressively responsible experience in a team setting or matrix business environment with a GPO or other healthcare-related field in the area of contract analysis or administration.
-Paralegal experience a plus.
Other skills & knowledge:
(skills, knowledge, abilities)
Highly organized with great attention to detail and excellent time management skills
- Exceptional written and verbal communication and interpersonal skills with demonstrated ability to work collaboratively in a team environment
- Action oriented, high initiative, good problem-solving skills, and independent thinking
- Demonstrated capability of successfully managing multiple projects simultaneously
- General knowledge of material management, contract management and reporting systems
- Strong working knowledge of Microsoft applications (Access, Excel, Word, Visio, PowerPoint and Outlook)
- Knowledge of contracting practices and terms and how contract management systems are utilized
Experience: 2+ years previous GPO experience and strong knowledge and experience with healthcare-related products highly preferred
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.