Mercy Health

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Manager-Auditing & Compliance

Manager-Auditing & Compliance

Requisition ID 
Position Type 
Full Time
Quality Assurance Regulation

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.


To learn more about the Springfield community, click here!

Responsibilities and Qualifications




The Manager-Auditing & Compliance works closely with all departments within ROi to ensure compliance with the Company's Quality Management System.


The Manager-Auditing & Compliance is responsible for leading & documenting internal ROi audits, leading and documenting external supplier audits, 3rd party manufacturer audits and contractor audits for CPS and Private Label. The Manager-Auditing & Compliance is responsible for overseeing the CPS & Private Label complaint process and the effective resolution thereof.


This position will assist in identifying compliance risks and communicating this to ROi Management. This position will be tasked with assisting the Exec Director-Quality Assurance and Regulatory Affairs in other assignments as required. This person is responsible to perform duties in a manner consistent with our mission, values, and Mercy Service Standards. Must be able to function independently with minimal supervision.




Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


  • Bachelors of Science degree
  • Minimum of 3 years of experience in auditing current good manufacturing practices (cGMP in the medical device, drug and manufacturing fields). Quality Systems Regulations (QSR) Part 820 required. Experience in critical evaluation of defects, complaints or non-conformances. Medical device experience required.


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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