Mercy Health

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Contract Process Coordinator

Contract Process Coordinator

Requisition ID 
Position Type 
Full Time

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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Under direct supervision of the CPS Senior Contract Manager, the CPS Contract Process Coordinator supports the Custom Pack Solutions (CPS) division of ROi. The Process Coordinator is responsible for maintaining the contracts within all CPS contract systems. The Process Coordinator facilitates communication of contract data to internal and external customers, including but not limited to: ROi vendors and distributors. The Process Coordinator will perform all duties and responsibilities in a manner consistent with maximizing service and quality, minimizing costs and integrating individual department goals with ROi objectives. CORE COMPETENCIES: Applying contractual skills as well as Excel knowledge to effectively perform job responsibilities. Customer Support & Consulting: Able to relate to vendors' products and services to assist in improving contracting processes. Tools & Technology: Incorporate the use of technology into daily work life to improve own efficiency. Negotiating and Contracting: Applying contractual understanding to effectively prepare agreements and pricing files. Managing Projects: Effectively manages his or her own assigned projects to achieve goals and provides deliverables. Optimize Relationships Seeks to understand others by noticing and responding to nonverbal behavior.

Responsibilities and Qualifications



Create CPS contracts, price files, and cost analysis as assigned. This includes responsibility of inputting and maintaining the CPS contract systems, such as BRAVO attributes, Collaboration Portal, etc. This includes updating the CPS spreadsheets. 

Effectively process the contractual needs, including the flow, process, documentation, communication and execution of contracts, including contract renewals.


Utilize Excel skills to reconcile chargeback reporting, including Vlookup functions.


Understand and gain knowledge of CPS contracting by attending vendor negotiations with Senior Contract Manager, if applicable.


Additional responsibilities will be assigned as business needs dictate.




Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


  • Bachelor's degree (BS, BA), or lieu of degree, substantial equivalent experience in business, supply chain management, contracting, vendor relations, or related field.
  • 3 years of progressively responsible experience in a team setting or matrix business environment with a GPO or other healthcare-related field in the area of contract analysis or administration.


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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