Mercy Health

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Manager-Supplier Relationships

Manager-Supplier Relationships

Requisition ID 
Position Type 
Full Time
GPO Operations &Contract Admin
US-MO-Saint Louis

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow

Responsibilities and Qualifications

The Supplier Relationship Manager role is an internal function dedicated to ensuring a smooth and consistent onboarding experience for all new ROi Suppliers, as well as the operational administration of suppliers throughout their partnership with ROi. The Supplier Relationship Manager is responsible for leading ROi’s supplier onboarding strategy and ensuring suppliers are adhering to ROi’s operational requirements.

  • Lead the development and implementation of ROi’s supplier onboarding program
  • Deliver and maintain an effective governance plan to setup, register and validate suppliers
  • Ensure supplier onboarding program is continuously improved to add value to the business
  • Manage and mentor direct reports, who are responsible to executing day to day activities
  • Identify and streamline the collection of required data from suppliers
  • Work with business stakeholders to drive compliance to SRM framework
  • Oversee the development and continuous evolution of supplier scorecards to measure supplier performance
  • Support suppliers setup and use of ROi’s supplier portal and electronic contract activation tool
  • Ensure suppliers are approving and activating contract elections for ROi members in a timely manor
  • Act as the point of contact for the contracting teams use of ROi’s RFx application
  • Facilitate mass communications with ROi’s supplier community
  • Develop positive working relationships with ROi suppliers, as well as internal contracting, sales, and technology team.




Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

  • Education: Bachelor’s degree. MA preferred.
  • Experience: 3+ years’ experience in supplier relationship management, business, supply chain management, or related fields
  • Other: Experience with project management. Works well in a team setting with high quality customer service skills and ability to effectively troubleshoot and follow through to resolution with customers, vendors, leadership, etc., as appropriate. Excellent communication skills (written and oral) and demonstrate compassionate human relations skills. Ability to manage multiple projects simultaneously with an acute eye for detail



We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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