Mercy Health

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Requisition ID 
Position Type 
Full Time
GPO Operations &Contract Admin
US-MO-Saint Louis

More information about this job


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We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

As a member of the ROi team, the intern will be expected to make a significant contribution to the organization.  Training includes a general orientation to the organization.  Over the internship period, the intern is expected to work approximately 400 hours and will work on assigned projects.  Candidates should have an interest in the healthcare supply chain industry. The internship is a paid experience.


As an active team member, interns must be enthusiastic to learn, stay current with the latest trends in the industry, and apply what they learn to their work. We look for ways to help our interns grow and to serve as a mentor to those new to the field. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


Serving as a Business Analyst, the intern will be responsible for evaluating ROi’s member case management process. By interacting with ROi co-workers, the intern will help document current state workflow, objectives, future state workflow, and recommended next steps. The goal of this assignment is to create a case management process that will help ROi identify reoccurring issues, create business plans to prevent those issues, and overall decrease our resolution times.



  • Evaluate ROi’s member case management process
  • Document current state workflows
  • Define roles and responsibilities of current process
  • Asses problem areas and impact on customers and ROi’s business
  • Identify improvement objectives
  • Assist in resource and timeline planning
  • Develop case management metrics
  • Implement changes and monitor performance
  • Strong verbal and written skills
  • Self-motivation and good judgment
  • Ability to work independently and juggle multiple projects
  • Adaptability and creativity
  • A desire for continued learning
  • Flexibility to work both independently and within a team
  • Problem solving abilities
  • Performs other work duties as assigned


Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

  • Enrolled in a U.S. accredited university completing a degree with an emphasis in healthcare or business management related field (at least 60 hours of undergraduate study completed or 15 hours of graduate studies completed).
  • Minimum 3.25 GPA.
  • Excellent computer skills with a working knowledge and demonstrated ability to work in Microsoft Office programs.  Familiarity with the internet environment a must. 


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.


What Makes a Good Match for Mercy


Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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