We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Focuses on Concierge Services (Springfield Location only) and Co-worker Store and oversees the operations of them. Will also coordinate services the department provides. Will assist with publication and distribution of informational materials. Performs related duties as assigned.
Performs a variety of customer service related tasks including answering telephones, greeting customers, assisting customers, as well as a complete range of cashiering functions.
Oversees pricing and tagging of merchandise as well as stocking, housekeeping, cleaning, straightening the Co-worker Store.
Coordinates Marketing and promotion of concierge services and events, proactively educating co-workers on the resources and programs available to them through the Concierge services. This includes cultivating relationships, adding and increasing co-worker users and usage, and building co-worker loyalty, trust and confidence.
Maintains store appearance and merchandise presentation in the Co-worker Store.
Accurately maintain records as it relates to gift cards inventory and other product inventory
Assist with consistant inventory cycle counts
Responsible for recieveing in weekly inventory shipments
Responsible for proper cash handling procedures and weekly reconciliation.
Performs additional duties as directed.
Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
Education: High school
Experience: Prior experience in retail, merchandising or customer service.
Other: Skills, Knowledge, and Abilities: Candidate should also be well versed in Microsoft Word, Excel, A.P processing, data entry and internet navigation. Excellent communication skills, both written and verbal are a must. Ability to multi-task, attention to detail and follow-through. Working Conditions, Mental and Physical Requirements: Ability to lift 35 to 50 lbs.; can bend, kneel and stand for long periods of time. Physical demands are attached plus push, pull, and grip up to 30 lbs., pinch up to 10 lbs., kneel, crouch, and crawl not applicable.
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.